Microsoft is pushing Bing Chat as the new way to search for information. Its chatbot AI is being developed as a “copilot” for users to help them not only find what they are looking for but also to help them be more creative. A few years ago, something similar was being pushed out to consumers: voice assistants. Now it looks like those efforts have fallen far short.
A new article in the Financial Times focuses on Amazon’s big hopes with Alexa. Voice commands were supposed to help you turn your lights on and off, play music from your smart speaker, order items from Amazon’s site and control your TV and security systems.