FedEx will soon take photos of packages at your doorstep to provide proof of delivery when they don’t require a signature.
“This is something e-commerce merchants and customers have been asking for, and we are proud to be the first to announce this service will be available to residential customers,” Brie Carere, FedEx’s chief customer officer, said in a press release announcing the program today.
The free service will be available for both FedEx Express and FedEx Ground delivery customers with and without a login to the FedEx Delivery Manager, the company’s free portal.
The new program will obviously be a good source of protection for FedEx, and it should also help business owners whose customers report that their package hasn’t been delivered. It will also be a good resource for customers to figure out whether or not packages ever made it to their door, especially if they’ve gone missing.