From Kiva to fully autonomous mobile robots and other robots in between, see how technology has helped Amazon improve the employee and customer experience.
It’s been a decade of discovery at Amazon. In 2012, we made a big investment to improve productivity in the supply chain by acquiring a robotics company called Kiva. Back then, we had some automation in our fulfillment centers, but the Kiva acquisition was a big bet in forecasting the role innovation would play in helping us meet our customers’ needs while making work safer, simpler, and more productive for employees. It was a bold move, and it transformed our business.