Why doesn’t Japan excel in software as they did in hardware?

A French friend running a 10 engineers software development company there agrees with another, manager of computer systems in Louis Vuitton Japan: software are not hardware, it’s not industrial, not to be built and polished and perfected like a Toyota Corolla during 50 years the same. It’s impossible to make it ‘perfect’ with zero bug, and thus goes against the Japanese spirit which is ‘zero default’, total quality, continuous improvement.

Japan is a nation of craftsmanship : the learn the art of writing Kanji and fold papers (origami), and it can be seen in any art, done to perfection : cuisine, mechanic, etc …